Premium plans launched by telecom companies Airtel and Vodafone-Idea have been blocked by the Telecom Regulatory Authority of India. The premium plans of these companies were promising extra services and faster speed to the customers, to which TRAI has objected.
Bharti Airtel’s Platinum and Vodafone-Idea RedX Premium plans have been blocked by the New Delhi Telecom Regulator. These plans of both companies were giving users faster data speed and priority services. That is, users recharging from these plans were being given better facilities than the rest. TRAI has blocked plans, saying that this may affect the service of users who are not premium.
Vodafone-Idea has expressed displeasure over the decision of the Telecom Regulatory Authority of India. A senior official of the company said that the telecom operator was surprised by the plan being blocked and asked to take action on it within a week. The company said that they were not even given a chance to reply to TRAI. However, it simply means that users of any kind of premium service plans will not be available.
On behalf of TRAI India, it has been said that such plans would not only affect the quality of service provided to the rest of the users but also to maintain the net neutrality rules. TRAI said, “Both companies were creating a separate lane on the public data high-way that uses public resources (spectrum). In this way, rich customers were promised better services than the rest.
even before the letter was sent
In a letter sent by TRAI to both the companies on July 11 last, it was said that their schemes should be stopped immediately as the regulators are examining both the schemes in detail. Companies were told that those users should continue to receive promotional services, which have already been recharged by this scheme. Now Airtel and Vodafone-Idea have been asked to block these premium plans.