Sports

Gre-Nal 435: Ticket renewal or refund instructions

After the incident that occurred in the preview of the Gre-Nal 435, on Saturday (26/02), the game valid for the 9th round of the Gaucho Championship was transferred by the Gaucho Football Federation (FGF) and will be held on 03/9, at 7pm , at the Beira-Rio stadium. Check out how to proceed to watch the match:

1 – All members, Colorados do Coração and non-members who have checked in or purchased tickets will keep their accesses active normally, regardless of whether they have entered the Stadium or not;

2 – Members and non-members who purchased online and who choose to cancel their ticket can carry out the process on the Eleven Tickets website, requesting a refund;

3 – Members and non-members who made the purchase in cash or card at the physical box office and wish to cancel their ticket, should send an email to ticket office-grenal435@internacional.com.br, from 03/02, Wednesday, at 10 am, identifying themselves with: name and CPF, together with a copy of the document, contact telephone number and bank details (branch, account and CPF of the account holder). Important: the bank details and CPF must be the same as the person who made the purchase.

4 – About the refund of tickets:
a) It will take place via bank deposit, according to data sent in the applicant’s email;
B) It may be requested up to 2:30h before the start of the match (16:30h on 03/09);
c) The reimbursement will occur within a maximum period of up to 05 business days. Important: this period will only be valid if all the information sent by the applicant is correct.

5 – Members and non-members who made the purchase with cash or card at the physical box office and do not have their physical ticket, must send an e-mail to ticket office-grenal435@internacional.com.br, requesting the reissue of the ticket, informing the data: name and CPF of the person who made the purchase, along with a copy of the document and contact telephone number.

Tickets can be picked up at the physical box office on 03/07 and 08/03, from 10 am to 6 pm, and on 03/09, from 10 am to 8 pm.

6 – Anyone who has purchased tickets to the Coração do Gigante area and needs a duplicate or refund, must access the website www.coracaodogiante.com.br.

Sport Club Internacional reiterates its repudiation of the episodes of violence that occurred during the day of the classic and wishes the victims a speedy improvement, in addition to continuing to work together with the authorities to identify those involved and, consequently, their banishment from Beira-Rio.

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