Had your cell phone stolen? Here’s what to do to protect access to banking apps

Unfortunately, the loss of having your cell phone stolen goes far beyond the value of the device. Now, with banking apps and digital documents, the thief who can access your device has a way to get your data and possibly clean your bank account.

To facilitate access, it has become common for thieves to ask the victim to unlock the device during the theft. A recent case was that of São Paulo councilor Marlon Luz, whose cell phone was stolen when he was stopped in a traffic jam, with the screen unlocked.

According to information passed on to G1, the criminals embezzled R$67,000 from two bank accounts in less than two hours. To prevent this same risk, experts in digital security have released some tips; check out!

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How to protect your phone from accessing banking apps

With the cell phone unlocked in hand, thieves have access to the device’s e-mail and SMS box, and through these two tools, they are able to reset the password to access various applications and websites. See the tips to prevent yourself:

  • Do not write down passwords in WhatsApp messages, emails, notepads or any other place you can access from your cell phone;
  • Never use the “remember/save password” option on websites;
  • In the home screen lock settings, choose the fastest auto-lock, which is usually 30 seconds;
  • Use strong passwords, with numbers, symbols, uppercase and lowercase letters, and never repeat the access code on more than one website/application;
  • If possible, use more than one security option to gain access to applications, such as a second password, use of biometrics or facial recognition.

In these cases it is also possible to erase the cell phone data remotely. For cell phones with the Android system, the user must type “” in the address bar and then enter his login and password.

For iOS (iPhone) models, the consumer must enter “” and then enter their login and password. In this way, all device information is erased. Soon after, the victim can also contact the operator and ask for the phone line to be blocked.

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Image: cunaplus /

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