Samsung is on alert. A popular youtuber published a video denouncing that several models of cell phones from the South Korean brand are presenting the problem of swollen battery.
The video was published last Tuesday (27) on the technology channel Mrwhosetheboss – which is hosted by the British Arun Maini. By the time of writing this article, the video had over 3.2 million views.
In the first models of smartphones – when cell phones were still popular – it was common for batteries to expand as they aged. With recent technological advances, manufacturers have learned how to alleviate the problem, but it seems that Samsung still needs to make some updates to its batteries.
According to Maini, the problem seems to affect several models released in recent years, such as the Galaxy S6, in 2015, the Galaxy S10, of 2019, or even the Galaxy Z Fold 2, of 2020. He claims that the swollen batteries appeared after the devices. be off for a certain period.
Initially, he believed that the problem had been generated by the recent heat wave in the UK. However, he did not notice problems with batteries from other brands such as Apple, Pixel and Asus.
The youtuber had already tweeted about the problem, but despite Samsung reaching out to him, the company did not provide an explanation for the problem. The video can be seen below:
Maini is not the only one affected by the problem on Samsung phones
according to Android Police, other youtubers noticed the same problem as the Brit on their stock smartphones. This is the case of Matt Ansini, from This Is channel, and Marques Brownlee, as tweeted below:
I’ve had several Samsung phone batteries swell up years after I stopped using them. Never any other brand. https://t.co/mhbAAkp9UA
— Marques Brownlee (@MKBHD) September 27, 2022
Apparently, the problem seems to only affect cell phones that are turned off for a long time. That is, devices that are used regularly are not at risk of having a swollen battery.
According to maini, Samsung issued the following statement: “We are aware of this matter and are reviewing further technical assessments. Customers with questions about their Samsung device are encouraged to contact their local Customer Service representative.”