Caixa Tem, the Caixa Econômica Federal application, gained prominence during the Covid-19 pandemic. Through the platform, beneficiaries received Emergency Aid and currently receive government programs. In this post, we teach you a tip to solve an annoying problem in the app.
With the growth of the internet, users need to use different password combinations, mainly to escape scams. However, with the large amount of places on the web that need the key, the user may end up forgetting. Thus, there is a need to carry out the recovery process.
Usually the process is very easy, but some applications, such as Caixa Tem, leave users with a lot of doubt. In addition, people with little access to the internet have even more difficulty in this situation. The procedure is detailed below:
- First, open the Caixa Tem application;
- Enter your CPF;
- In place of the password, click on “Recover password”;
- Enter the CPF again;
- Select “Continue”.
After performing the procedure, an email will be sent to the user with instructions for password recovery. In the email, a link will be available and must be clicked. Finally, a website will open and you will be asked for a new password. Just type it in and voila, your reset is complete.
I don’t have access to the Caixa Tem email, what should I do?
When the user does not have access to the registered e-mail, the situation is a little more difficult. As the link is sent to the inbox of the email address, not having access to it prevents the continuation of the procedure. Thus, the individual needs to go to a Caixa Econômica branch to carry out the recovery.